FORT RILEY, Kansas  –   Some smartphone spam filters may block incoming calls from the hospital. If you are expecting a call from our staff, consider temporarily adjusting your phone’s spam settings to help ensure the call reaches you.

Our team contacts patients for appointment reminders, lab results, and follow-up care. To protect your privacy, outbound calls may appear on your Caller ID as “Private” or “Restricted.” In some cases, phones or cellular carriers may automatically identify these calls as spam and prevent them from ringing through.

If you are anticipating a call, temporarily allowing calls from “Private” or “Unknown” numbers during that time may help ensure you receive important information related to your care. If a call is missed, please check your voicemail, as staff will leave a message when appropriate.

Thank you for your attention to this matter and for supporting timely communication regarding your health.