Getting Care


Access to Care Standards

Access to Care (ATC) Standards is the time period within which you should receive care for injury or illness. ATC Standards at Irwin Army Community Hospital are as follows.

Urgent Care (Acute)

Illness or injury that has the potential to worsen if professional medical care is not received within 24 hours. ATC Standard: within 24 hours.

Routine Primary Care

Includes general office visits for the treatment of symptoms of chronic illnesses and diseases and re-evaluation care for an ongoing medical condition. ATC Standard: within 7 days

Established Primary Care

Routine care which includes preventive care measures to help keep you healthy and follow-up care. ATC Standard: no time limit.

Specialty Care

Focuses on a specific area of medicine, generally defined as care that a primary care manager is not able to provide. ATC Standard: within 28 days.

Don't forget to keep your family's information up-to-date in DEERS.