About Us


Safety is Priority

At Irwin Army Community Hospital we believe keeping our patients and employees safe is non-negotiable. Safety is fundamental to delivering quality healthcare and a right of the patients who entrust us with their care.

We encourage patients, families and employees to participate in our safety program. They are empowered to intervene if they see a potential safety concern and report it to the hospital team. We have accomplished much since we began our safety program but ours is journey that is never ending.

Report Safety Concerns

Patients can report a safety concern directly to the unit leadership. Patients can also elevate their concern to an executive hospital leader.

To report a patient safety or quality concern, contact the Department of Quality & Safety at (785) 240-7146.

For comments, concerns or to report a facility, grounds or non-patient related safety concern, contact the Safety & Occupational Health Office at (785) 239-7473 or 240-7083.

Patients may also report concerns to our accrediting body:

The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, Illinois 60181

Healthcare Quality

The Military Health System and the Defense Health Agency are committed to making it easy for you to find information on how the MHS is performing. Follow the links below to find data showing how Irwin Army Community Hospital scores on industry standard measures for patient safety, health care outcomes, quality of care, and patient satisfaction and access to care.

Comparing Civilian Providers

Visit Hospital Compare, a national website, operated separately from the Military Health System. You can use Hospital Compare to find hospitals and compare the quality of their care. All civilian facilities in the TRICARE network can be found on Hospital Compare.

Irwin Army Community Hospital earned the distinguished Army Safety and Occupational Health Star Strong flag for its commitment to safety. In 2016, IACH was the second hospital in its region and one of 30 from 120 hospital military-wide to earn the Army Star Strong flag.
Don't forget to keep your family's information up-to-date in DEERS.