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Getting Care


Appointments & Referrals

IACH Appointment Lines

Call (785) 239-DOCS (3627) for all your healthcare needs.

  • Option #1 - Make an appointment
  • Option #2 - Cancel an appointment
  • Option #3 - Pharmacy refill
  • Option #4 - Referrals
  • Option #5 - Nurse Advice Line
  • Option #6 - Health Net Customer Service
  • Option #7 - COVID-19 Screening Line
  • Option #8 - Behavioral Health Resource and Information Line
  • Option #9 - General information or to speak the Administrative Officer of the Day


Visit TRICARE Online at https://www.tricareonline.com to:

  • Make, change or cancel an appointment 24-hours a day
  • View, print, and share Personal Health Data
  • Find a doctor
  • Refill a prescription
  • Transfer Medical Treatment Facility (MTF) enrollment

Connect with ChangeHealth

Visit ChangeHealth online at https://communicator.changehealthcare.com/ to:

  • Request an appointment
  • Prescription refill
  • Lab results
  • Health related questions


Call (785) 239-8591 for Network or IACH Specialty Care.

Appointments & Referrals


Phone (785) 239-DOCS (3627)


Phone(785) 239-8591

Emergency Services

In the event of an emergency, call  911
or go to the nearest emergency room. IACH's Emergency Department is available 24/7.

New to Fort Riley
Before scheduling an appointment, new families to Fort Riley must update their information in DEERS and enroll into Irwin Army Community Hospital. Visit the New Arrival page for more information.

Reasons to go to Urgent Care (Extended Care)
  • Cough and sore throat
  • Fever or flu like symptoms
  • Sprains and strains
  • Broken bones
  • Rashes or skin irritations
Reasons to go to Emergency
  • Chest pain
  • Difficulty breathing
  • Severe bleeding
  • Loss of consciousness
  • Loss of vision


Don't forget to keep your family's information up-to-date in DEERS.