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Patient Resources

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Customer Service

The Irwin Army Community Hospital team wants to make sure you receive the best care possible. If you have a compliment, suggestion or concern regarding your care, first speak with your treatment team.  Your treatment team includes your doctor, nurse, social worker, dietitian, pharmacist, chaplain, therapist and other professionals associated with your medical care.

If you feel your concerns are not being addressed by your treatment team, you may contact the Patient Advocate. Our mission is to ensure your concerns and suggestions are properly addressed and resolved.

Joint Outpatient Experience Survey (JOES)

Inform a member of the team if we could have done anything better. You are empowered to provide feedback today.  And you can support your hospital by returning a JOES survey. As a satisfied patient your JOES survey can provide financial incentives to improve your hospital here at Fort Riley.

Give your hospital high marks and return the survey. You will positively impact the services you and your family receive at Irwin Army Community Hospital and outlying clinics.

Customer Service

Phone

(785) 239-7739 or (785) 239-7103

Hours

Monday - Friday: 7:30 am - 4:30 pm
Closed on federal holiday and selected training holidays

Location

First Floor, Across from the Information Desk
Park in parking garage, top level for quick access to skywalk.
650 Huebner Road, Fort Riley

Don't forget to keep your family's information up-to-date in DEERS.