ADVISORY -- APPOINTMENT LINE DOWN
Feb. 26 The appointment line 785-239-3627 is currently down. Please use 1-888-239-3627 to call for an appointment.


TRICARE Outage Impact to Pharmacies

A reported cyberattack on the nation’s largest commercial prescription processor, Change Healthcare, has affected military clinics and hospitals worldwide. On Feb. 21, Change Healthcare disconnected their systems to protect patient information. This is impacting all military pharmacies worldwide and some retail pharmacies nationally.
 
Fort Riley pharmacies are currently filling outpatient prescriptions manually until this issue is resolved. Pharmacy will give priority to urgent prescriptions followed by routine prescriptions. Please be patient as it will take longer than usual to safely fill prescriptions.
 
Active Duty Service Members are encouraged to go to Farrelly Health Clinic pharmacy for urgent prescription needs.
 
For more information, visit the TRICARE Patient Portal Outages page..

Patient Resources

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Exceptional Family Member Program (EFMP)

Military families with a special needs family member, also known as an Exceptional Family Member, often require additional help in meeting the EFM’s needs. To support Families with special needs, the Army created the Exceptional Family Member Program in the early 1980’s.

The Army designed the EFMP to be a comprehensive, coordinated, multi-agency program that provides community support, housing, medical, educational, and personnel services to military Families with an EFM. This website focuses on your interaction with the medical portion of EFMP.

Approximately 10 percent of Army Families have members with special needs, including spouses, children, or dependent parents who require special medical or educational services.

A key to the success of the EFMP is the cooperation by the Soldier with the mandatory enrollment requirement.

EFMP & Me Tool

Your 24/7 Guide to the Exceptional Family Member Program

Navigating military and community resources during major life events can be challenging as a military family. The EFMP & Me tool provides checklists, resources and referrals to guide you through each process and find support from the Exceptional Family Member Program.

Use this tool to maneuver through the Defense Department's network of services and supports for families with special needs. No sign-up is required for service members and family members, but you can choose to create an account to save your progress and preferences.

Contact a Representative

To find an EFMP representative, visit the Military Installations website.

EFMP FAQs

 

EFMP

EFMP & Me Tool

24/7 Guide to the Exceptional Family Member Program

Hospital Location

1st Floor, Room 1G069, Across Pharmacy
650 Huebner Road, Fort Riley

Phone(785) 240-7543Email
IACH EFMP
Hours
Monday - Friday: 9 a.m. - 3 p.m.
Third Thursday: 9 am to 12:30 pm
Closed for lunch noon - 1 p.m.
Closed on federal holidays and selected training holidays

Fort Riley Location

7264 Normandy Dr., Fort Riley
Phone(785) 239-9435Email
Fort Riley EFMP
Hours
Monday - Thursday, 8 a.m. - 5 p.m.
Friday, 8 a.m. - 4 p.m.
Closed on federal holidays

Don't forget to keep your family's information up-to-date in DEERS.