** ADVISORY **
Beginning Nov. 1, the PX Pharmacy will be closed for renovations and scheduled to reopen spring 2022. Modifications to the facility will ensure the pharmacy team can continue filling prescriptions safely for the coming years.
To pick up refill prescriptions at your convenience, use the ScriptCenter kiosk located across the hospital chapel available 24 hours a day, 7 days a week. Activate refills by calling (785) 239-7427 and selecting “ScriptCenter kiosk” as pickup. Take your prescription number and military ID card the first time picking up.

Patient Resources

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Patient Records

Requests for medical records require a completed and digitally signed DD Form 2870 Authorization for Disclosure of Medical or Dental Information. Requests take 30 days to process from the date they are received.

Request Records from IACH

There are three 3 methods of receiving your medical records: Select one method in block 8 of DD Form 2870: Pick Up, Mail or E-Mail.

  • Step 1.Pick Up: The records will be placed on a CD and we will contact you by phone when they are ready for Pick Up. Complete block 6c.
  • Step 2. Mail: The records will be placed on a CD and will be mailed to address noted in block 6b.
  • Step 3.E-mail: The records will be uploaded via secure portal, DOD Safe. You will receive an automatic notification from DOD Safe with a link, passcode and passphrase in the body of the e-mail. You will have seven (7) days to retrieve your records. If you are past the seven (7) days, the link will expire and you will need to resubmit a new request. Complete block 8 and note your e-mail address.

Request Records from an Outside Facility

Your release form will be faxed to the requested facility. We do not know how long it will take to receive records from outside facilities. Once we receive your medical records they will be uploaded to your electronic file.

Request Records for Children

Parents or legal guardians may request their children, 17 years and younger, medical records. Step parents cannot request records even if they are the sponsor. The biological parent or legal guardian has to sign for children 17 years and younger.

Order Kansas State Birth Certificates

The Kansas Department of Health and Environment Office of Vital Statistics has five methods available for making a request for a birth certificate: regular mail, priority mail, telephone, internet, and walk-in customer service. Each certified birth certificate costs $15. Detailed instructions are available below.

KDHE Office of Vital Statistics
1000 SW Jackson, Ste. 120
Topeka, KS 66612

  • Regular Mail: Send request by regular mail. Payment made by check or money order. Processing time is dependent upon current request volume. Allow 5-10 business days.
  • Priority Mail: Send by any type of priority mail service. Payment made by check or money order. Allow 3-5 business days after receipt of request.
  • Telephone: Call (877) 305-8315 anytime. Payment made by credit card. Spanish interpreters available. Additional $12.50 expedited service fee. Allow 3-5 business days after receipt of request.
  • Internet: Access www.vitalcheck.com anytime. Payment made by credit card. Additional $12.50 expedited service fee. Allow 3-5 business days after receipt of request.
  • Walk-In: The Office of Vital Statistics is open 9 a.m. - 4 p.m. on weekdays.  Payment made by cash, check, money order or credit card. Allow 15-20 minutes provided there is no difficulty locating the record.

Patient Records

Location

Third Floor, Adjacent to IDES
Park in parking garage, top level for quick access to skywalk.
650 Huebner Road, Fort Riley

Outpatient Records

Phone(785) 239-7105

Correspondence

Phone
(785) 240-8146 or (785) 240-8147

Fax(630) 570-5781

Hours

Monday - Friday: 7:30 am - 4 pm
Closed on federal holiday and selected training holidays

Don't forget to keep your family's information up-to-date in DEERS.