New to Fort Riley?
Update DEERS & Enroll
Update your information in DEERS and enroll into Irwin Army Community Hospital to avoid delays in getting care.
- Visit milConnect to update DEERS.
- Call TriWest Healthcare Alliance at 888-TRIWEST (874-9378) to enroll Active-Duty family members.
- Verify that all members have been enrolled into Irwin Army Community Hospital by calling the Patient Administration Division at (785) 239-7730.
How to Make an Appointment
Once you're enrolled into Irwin Army Community Hospital, call (785) 239-DOCS (3627) for all your healthcare needs.
Phone Menu for 239-DOCS:
Option #1 - Make an appointment
Option #2 - Cancel an appointment
Option #3 - Pharmacy
Option #4 - Referrals
Option #5 - Nurse Advice Line
Option #6 - TRICARE customer service
Option #9 - General information or to speak the hospital front desk
Patients who are enrolled in TRICARE Standard can be seen on a space available basis. They can call the appointment line after 2:30 pm to check on the availability of appointments for that day.
Displaced Beneficiaries
Relocating can be a stressful time, but your healthcare coverage shouldn't add to it. The Defense Health Agency has issued important guidance to ensure all TRICARE beneficiaries who are displaced due to a Permanent Change of Station, base realignment, or other events can maintain seamless access to healthcare.
This information sheet outlines the steps to ensure continuity of care for you and your family during your transition. Your health and readiness are our top priority.
Key resources like Beneficiary Counseling and Assistance Coordinators (BCACs) 785-239-7968 or 785-240-7297 are available to help you navigate your benefits and find providers in your new location.