Live in the West Region? There is a referral approval waiver in place through June 30, 2025. Learn More About the Referral Approval Waiver 

Patient Resources

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New to Fort Riley?

Update DEERS & Enroll

Update your information in DEERS and enroll into Irwin Army Community Hospital to avoid delays in getting care. 

  1. Visit milConnect to update DEERS. 
  2. Call TriWest Healthcare Alliance at 888-TRIWEST (874-9378) to enroll Active-Duty family members. 
  3. Verify that all members have been enrolled into Irwin Army Community Hospital by calling the Patient Administration Division at (785) 239-7730.

How to Make an Appointment

Once you're enrolled into Irwin Army Community Hospital, call (785) 239-DOCS (3627) for all your healthcare needs.

Phone Menu for 239-DOCS:
Option #1 - Make an appointment
Option #2 - Cancel an appointment
Option #3 - Pharmacy
Option #4 - Referrals
Option #5 - Nurse Advice Line
Option #6 - TRICARE customer service
Option #9 - General information or to speak the hospital front desk

Patients who are enrolled in TRICARE Standard can be seen on a space available basis. They can call the appointment line after 2:30 pm to check on the availability of appointments for that day.

New Arrival

Appointments

Phone (785) 239-DOCS (3627)MHS GENESIS Patient Portal

Referrals

Phone(785) 239-8591


Emergency Services

In the event of an emergency, call  911 or go to the nearest emergency room. IACH's Emergency Department is available 24/7.

 
Don't forget to keep your family's information up-to-date in DEERS.