ADVISORY -- APPOINTMENT LINE DOWN
Feb. 26 The appointment line 785-239-3627 is currently down. Please use 1-888-239-3627 to call for an appointment.


TRICARE Outage Impact to Pharmacies

A reported cyberattack on the nation’s largest commercial prescription processor, Change Healthcare, has affected military clinics and hospitals worldwide. On Feb. 21, Change Healthcare disconnected their systems to protect patient information. This is impacting all military pharmacies worldwide and some retail pharmacies nationally.
 
Fort Riley pharmacies are currently filling outpatient prescriptions manually until this issue is resolved. Pharmacy will give priority to urgent prescriptions followed by routine prescriptions. Please be patient as it will take longer than usual to safely fill prescriptions.
 
Active Duty Service Members are encouraged to go to Farrelly Health Clinic pharmacy for urgent prescription needs.
 
For more information, visit the TRICARE Patient Portal Outages page..
Find out how to get the care you need.
Did You Know? If you or any family member experiences a Qualifying Life Event, all eligible family members can make a change to their TRICARE health plan within a 90-day window. The only other time you can make changes is during TRICARE Open Season. To learn more, visit: https://tricare.mil/lifeevents.

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