Health Services


Virtual Health

What is Virtual Healthcare

Virtual healthcare refers to the "virtual visits" that take place between patients and clinicians via communications technology - the video and audio connectivity that allows "virtual" meetings to occur in real time, from virtually any location.

How does Virtual Health work at IACH?

At Irwin Army Community Hospital, a virtual health appointment means a patient at an IACH exam room can interact with an off-site medical provider via a high-definition conference hookup. Instead of traveling to another city such as Topeka or Kansas City, a patient can obtain an in-depth diagnosis and treatment plan here at IACH. The technology also relieves a patient from the additional coordination required to schedule an appointment with a network provider.

How secure is a Virtual Health consultation?

Just like a normal in-person appointment, a virtual health appointment is private and confidential. It can only be seen by the medical professionals involved in a patient’s care.

What kinds of specialty care are serviced through Virtual Health?

IACH offers Virtual Health services for the following:

  • Dermatology
  • Allergy/Immunology
  • Pediatric & Adult Pulmonology
  • Sleep Medicine

Who is eligible for Virtual Healthcare?

Beneficiaries who receive care at IACH are eligible for Virtual Healthcare. However, VH may not be right for everyone. Specialty care providers review a patient’s medical case to determine if VH can be used to diagnose and treat a condition or illness.

Don't forget to keep your family's information up-to-date in DEERS.