Health Services


Family Medicine

Patient Centered Medical Homes (PCMH) improve the care patients receive by offering enhanced access to care and increased Primary Care Manager continuity, and by promoting patient- and family-centered evidence-based health care.

PCMH allow providers and patients to take a more proactive approach to health care, with a stronger focus on prevention. The medical home can reduce the percentage of specialty referrals and result in a PCMH team providing the needed care in one visit.

Schedule an Appointment

Call the appointment line 785-239-3627, Option #1, Monday-Friday, 7:30 a.m. to 4:30 p.m.

Talk with a Nurse

The Nurse Advice Line can also help make an appointment with Primary Care during non-business hours. Talk directly with a registered nurse 24/7 at 800-TRICARE (874-2273).

Proof of Eligibility of Minors

Proof of eligibility of a minor aged 10 or older is required for medical care services at Irwin Army Community Hospital. If proof of eligibility is not provided within 30 days of service date, the patient will be billed as a non-beneficiary.

A valid ID card and enrollment in DEERS will establish beneficiary status of a minor. Parents can obtain an ID card from the Fort Riley ID Card Center, 212 Custer Ave. on Main Post, in the west wing of the basement, Room B01.

The ID Card Center operates on an appointment only system. Appointments can be scheduled online at the RAPIDS site or call 785-239-3654 for assistance.

The Center is open Monday through Thursday, 7:30 a.m. to 4 p.m.; and every other Friday 7:30 a.m. to 3 p.m. For questions, call DEERS/ID Card Chief 785-239-3654 or 785-239-3698.

Family Medicine


Phone 785-239-DOCS (3627)


Monday-Friday: 7:30 am to 4:30 pm



Emergency Services

In the event of an emergency, call 911 or go to the nearest emergency room. IACH's Emergency Department is available 24/7.

New to Fort Riley

Before scheduling an appointment, new families to Fort Riley must update their information in DEERS and enroll into Irwin Army Community Hospital. Visit the New Arrival page for more information.

Reasons to go to Urgent Care (Extended Care)

  • Cough and sore throat
  • Fever or flu like symptoms
  • Sprains and strains
  • Broken bones
  • Rashes or skin irritations

Reasons to go to Emergency

  • Chest pain
  • Difficulty breathing
  • Severe bleeding
  • Loss of consciousness
  • Loss of vision
Don't forget to keep your family's information up-to-date in DEERS.