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News | Sept. 3, 2024

Virtual Queuing is Here

Introducing Q-Anywhere, a virtual queuing system that lets you activate your prescription the moment you leave your healthcare provider's office at Irwin Army Community Hospital. 

How it works: 
1. Scan or text: Simply scan the QR code or text "get in line" to (855) 797-3905. 
2. Get in line: Your place in line is secured, so you can go about your day. 
3. Pick up: When your prescription is ready, head to Window 7 at the Irwin Army Community Hospital pharmacy. 

Q-Anywhere is available Monday - Friday, 5 a.m. - 3 p.m., for new prescriptions and renewals entered within the last 7 days. Requests will be ready after 10 a.m. the next business day. 

For prescriptions older than 7 days, you'll need to activate them in person at the pharmacy during business hours (8:30 a.m. - 4:15 p.m.). For refills, continue to use the MHS GENESIS Patient Portal or the Audiocare number on your prescription bottle. For urgent needs, please come to the pharmacy and pull a ticket.
News | Sept. 3, 2024

Virtual Queuing is Here

Introducing Q-Anywhere, a virtual queuing system that lets you activate your prescription the moment you leave your healthcare provider's office at Irwin Army Community Hospital. 

How it works: 
1. Scan or text: Simply scan the QR code or text "get in line" to (855) 797-3905. 
2. Get in line: Your place in line is secured, so you can go about your day. 
3. Pick up: When your prescription is ready, head to Window 7 at the Irwin Army Community Hospital pharmacy. 

Q-Anywhere is available Monday - Friday, 5 a.m. - 3 p.m., for new prescriptions and renewals entered within the last 7 days. Requests will be ready after 10 a.m. the next business day. 

For prescriptions older than 7 days, you'll need to activate them in person at the pharmacy during business hours (8:30 a.m. - 4:15 p.m.). For refills, continue to use the MHS GENESIS Patient Portal or the Audiocare number on your prescription bottle. For urgent needs, please come to the pharmacy and pull a ticket.
Don't forget to keep your family's information up-to-date in DEERS.