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Health Services

Pharmacy

At Fort Riley pharmacies you can expect to be greeted by knowledgeable pharmacists and pharmacy technicians dedicated to serving the Big Red One community. Customers can depend on their pharmacist to be a healthcare and information resource center. When picking up prescriptions, customers must have a military ID card for all patients ages 10 years and older. A photocopy or a digital copy (front and back) of the ID card may be used. IACH pharmacies accept electronic prescriptions from providers outside of Fort Riley. Providers: select the site link DoD Ft. Riley E-Pharmacy (E-PHCY). Electronic prescriptions for medications submitted that are not on the formulary will not be filled.

Virtual Queuing

Introducing Q-Anywhere, a virtual queuing system that lets you activate your prescription the moment you leave your healthcare provider's office at Irwin Army Community Hospital.

How it works:
1. Scan or text: Simply scan the QR code or text "get in line" to (855) 797-3905.
2. Get in line: Your place in line is secured, so you can go about your day.
3. Pick up: When your prescription is ready, head to Window 7 at the Irwin Army Community Hospital pharmacy.

Q-Anywhere is available Monday - Friday, 5 a.m. - 3 p.m., for new prescriptions and renewals entered within the last 7 days. Requests will be ready after 10 a.m. the next business day.

For prescriptions older than 7 days, you'll need to activate them in person at the pharmacy during business hours (8:30 a.m. - 4:15 p.m.). For refills, continue to use the MHS GENESIS Patient Portal or the AudioCare number on your prescription bottle. For urgent needs, please come to the pharmacy and pull a ticket.

Consult a Clinical Pharmacist

Patients can request a consultation with a clinical pharmacist by calling (785) 239-DOCS (3627) for a polypharmacy appointment.

Medication Disposal

MedSafe is a disposal system for unused and expired medications. The system prevents pharmaceuticals from circulating into community water supplies. The MedSafe receptacle is located in the IACH Outpatient Pharmacy lobby and available for use Monday - Friday during pharmacy hours. Please do not place needles, medical waste, batteries, hazardous materials, inhalers, nor illegal drugs in this receptacle.

Pharmacy Formulary

A formulary is a list of prescription drugs, both generic and brand name, used by prescribers to identify drugs that are currently authorized and available. A committee of providers and pharmacists maintain and update the formulary quarterly. For information about the TRICARE Formulary or medications covered, visit the Defense Health Agency web site. A search tool for the TRICARE Formulary is available at the Express-Scripts web site.

Home Delivery Option

With TRICARE Pharmacy Home Delivery, picking up your prescriptions is as easy as picking up your mail since maintenance medications are delivered right to your home. Get up to a 90-day supply of your long-term medicines. Enjoy free standard shipping, copayments may apply. Create an account with Express-Scripts online. You can also download the mobile app at this link. Or call 877-363-1296 and have your prescription bottle handy. We recommend having a 30-day supply of medication on hand while your first order is processed.