FORT RILEY, Kansas –
Irwin Army Community Hospital is advising patients to refill their medications this week, Nov. 17–21, to avoid significant delays expected ahead of the Thanksgiving travel period.
The week of Nov. 24–28 is historically one of the busiest periods for the pharmacy, as many beneficiaries seek refills before leaving town. Patients should anticipate increased wait times during the holiday week. In addition, the pharmacy, along with other ancillary services, will be closed Thursday, Nov. 27, in observance of the federal holiday.
Pharmacy leadership is strongly encouraging all TRICARE beneficiaries to plan ahead.
“Every year we see a surge in last-minute refill requests right before Thanksgiving,” said Dr. Alexander Vos, Chief of Pharmacy Services. “If patients refill this week, they’ll not only give their providers an opportunity prior to travel to address any medication concerns but avoid the longer wait times that are seen during truncated holiday weeks.”
Patients are advised not to wait until Nov. 21 to begin thinking about refills. Early action this week will help the pharmacy team process requests efficiently while providing timely, reliable service for the Fort Riley community.
Refill Options and Prescription Activation
Call (785) 453-6572 and choose your preferred pickup location, including the 24/7 Script Center kiosk at the hospital. First-time Script Center users will need their prescription number and ID card when picking up.
Proceed directly to Main Pharmacy Window 7 if:
- You called in refills through the Refill Line, or
- You received a “Ready for pickup” text message.
Do not pull a ticket at the kiosk when using Window 7 for refills.
IACH Outpatient Pharmacy
Hours: Monday–Friday: 8:30 a.m.–4:15 p.m.
Closed weekends and federal holidays.
Location: 650 Huebner Road, Fort Riley
Farrelly Health Clinic Pharmacy for Active Duty Only
Phone: (785) 240-5536
Hours: Monday–Friday: 7:15 a.m.–3:15 p.m.
Closed weekends, federal holidays, and training holidays.
Location: 8072 Normandy Drive, Fort Riley