FORT RILEY, Kansas –
Attention TRICARE beneficiaries: Open Season is a critical time to ensure your health coverage continues without interruption. To avoid a lapse in your TRICARE coverage, here are the key steps you need to take:
- Make an Enrollment Payment or Set Up Automatic Payments
If you’re enrolling or re-enrolling in TRICARE, it’s important to make establish your payment plan and/or set up automatic payments to stay current on your healthcare coverage.
- Key Deadlines for Payment Management
After DEC. 5, 2024, contact TriWest at 1-888-874-9378, Option#1, Option #1, be prepared to provide your DOD ID number (located on the back of your DOD ID card) and date of birth, ask for Enrollment Department.
Confirm your beneficiaries with Enrollment then ask for Billing to establish payment.
- Re-Establish Payment Methods
If you currently pay via credit card or electronic funds transfer (EFT), you must re-establish your payment method with TriWest. Due to privacy laws, HealthNet Federal Services cannot transfer your confidential credit card or banking information to TriWest on Jan. 1, 2025.
- Why This Matters
If you do not confirm your payment method has been updated with TriWest, your TRICARE coverage could lapse. Without an active payment setup, you risk losing health coverage when you need it most.
Act now to ensure a smooth transition and uninterrupted coverage for 2025. More information can be found at:
https://tricare.mil/About/Changes